Privacy notice
This notice explains how Soo Piano handles the personal information you send with an enquiry.
What we collect
- Your name, preferred contact method and contact details (phone number or email)
- Who the lessons are for (Kindergarten, Primary, High school, University or Adult)
- Anything you choose to add: piano experience, preferred direction and your message
- Confirmation that you have read this notice, your language and the time of your enquiry
How we use it
We use it to read your enquiry and to contact you about a consultation.
How long we keep it
We keep it for 12 months from the day the consultation ends, then delete it. The consultation ends on the day lessons begin, you decide on another path, or our contact comes to a close. You can ask us to delete it sooner at any time.
Services we use
| Service | What it does |
|---|---|
| Cloudflare | Runs the website and stores enquiries |
| Resend | Sends the enquiry notification email |
| Receives the notification email and provides the website fonts |
These companies’ servers may be outside Australia, so your information may be stored or processed overseas. When the fonts load, your IP address is passed to Google.
Preventing repeat submissions
To limit repeated enquiries from one place, we convert your IP address into a value that is hard to reverse, and we clear records older than one day.
Children and teenagers
For students under 18, please have a parent or guardian complete the form.
Seeing, correcting or deleting your information
To see, correct or delete your information, please contact us below. We also receive privacy complaints here.
- Phone
- 0437 673 277
Last updated: 10 November 2026